My life, My experiences, self development and personal growth

I have been using this site quite extensively to improve my own performance and that of my team and colleagues from different teams. On this site, I will share some of my personal experiences along with those of my colleagues in addition to some very good articles from the Mindtools website.

Thursday, February 21, 2008

Building blocks of the Siebel Deployment

Labels: Building blocks, CRM, Deployment, self, Siebel

Tuesday, October 30, 2007

IBM Solutions

IBM offers a vast array of services. However, the following results have been filtered based on the "Business Consulting Area."

- Alliance - Oracle
- Alliance - SAP
- Alliance - Siebel Systems
- Contact center optimization
- CRM business transformation outsourcing
- Customer relationship management strategy
- Field service effectiveness
- IBM IT services for customer relationship management
- Marketing & customer intelligence
- Sales productivity

Find out more!

Labels: Contact Center optimization, CRM, CRM Business Transformation Outsourcing, CRM Strategy, field services, Marketing and Customer Intelligence, Oracle, SAP, self, Siebel

Sunday, September 02, 2007

CRM Products on offer

There are many products/endors available in the market today. Some of them are listed below (in no specific order) -

1. Traditional eCommerce -
- ATG
- Vignette
- Blue Martini
2. Channel Management Specialists -
- Comergent
- Click Commerce
- Haht
3. Platform Vendors -
- BEA
- IBM
- MicroSoft
4. Suite Vendors -
- Siebel
- SAP
- Oracle
- BroadVision

Labels: ATG, BEA, Blue Martini, Broadvision, Click Commerce, Comergent, Haht, IBM, Microsoft, Oracle, SAP, self, Siebel, Vignette